- activeCollab System Requirements
- Test if Your Server Meets the System Requirements
- activeCollab Installation
- Upgrade Instructions
- Upgrading from activeCollab Version 2
- Securing Your activeCollab
- Removing /public/index.php from URL-s
- Moving activeCollab to Another Server
- What are Scheduled Tasks? How to set them?
- Outgoing Mail Setup
- Incoming Mail Setup
- What is the Reply To Email tool?
- How to increase the maximum upload size?
- How to resolve an email conflict?
- Improving Search Index
- Debugging activeCollab
- File and Folder Permissions
- How do I fix missing icons and images in activeCollab?
- Solving Memory Problems
- Resolving "Failed to connect to database" Crashes
- Fixing Crashed or Corrupt MySQL Tables
- How to Turn Off eAccelerator or XCache?
- How to Backup and Restore activeCollab?
- How to configure the data cache?
- Custom Login and Logout Page
How do I fix missing icons and images in activeCollab?
After installing or upgrading, activeCollab copies all assets (images, Flash files and fonts) to /public/assets folder. If some elements are missing, it usually means that the rebuild assets operation was not performed properly.
To resolve the problem, try running the Rebuild Assets tool from Administration menu:
If that does not resolve the issue, try the following:
Connect to the server where your activeCollab is installed using an FTP or SFTP client, and navigate to the /public/assets folder of your activeCollab setup.
Clear all subfolders in that folder.
Confirm that /public/assets has the proper permissions (PHP can write in that folder, and it can write in the subfolder created of that folder),
Run the Administration > Rebuild Assets tool again.
In case that this operation fails, the problem could be the permissions - double check step #3 of the process.
